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HELP


Model identification ...
How do I identify my DOMETIC model ?

Please look for the RM???? number, or the product number which usually starts 009????????

How do I identify my SEITZ window ?

Please look in the top RH corner of the window (viewed from outside the vehicle) for a product code in black letters in the following format :- AG?????????????

How do I identify my SPINFLO model ?

Please look for a data plate badge (sometimes on oven frame behind oven door and sometimes on side or rear of appliance). The data plate badge should have a number similar to OH92000, this identifies the range, but not the specific model. There should also be another "OH" number without zero's, eg OH92456 this is the number required. Or alternatively the serial number that usually starts with a year, eg 200306781234

How do I identify my STOVES model ?

Please look for the model number which is in the following 3 formats :- 0505????? 0590????? or 44444???? (Belling) These are often found underneath the control knobs, or btm corner of cooker

How do I identify my WAECO model number ?

Waeco model numbers are usually found as follows :- TOP LOAD FRIDGE = underneath, FRONT LOAD FRIDGE = inside on left. AIRCON units are usually identified by shape of appliance.

How do I identify my THETFORD model ?

FRIDGES - please look for a dataplate inside the fridge which will have the N??? model number.
TOILETS - please remove the cassette and look for a data plate inside.

Delivery
What is the usual delivery time ?

Items in stock are usually despatched same day, via 1st class Royal Mail, Recorded Delivery or by FEDEX UK parcel carriers. Items out of stock will be subject to manufacturers leadtimes and despatched from Leisure Spares on the same day as receipt of goods from the manufacturer.

Problems with delivery ?

Missing items, damages and shortages must be reported by telephone within 24 hours of delivery (to comply with carriers claims criteria) and within 48 hours by writing. Leisure Spares will endeavour to correct any problems as soon as possible.

Sales
Minimum order charges ?

Trade accounts = no minimum order charge. Non account holders = 10.00 minimum total invoice value

Wrong item ordered / not required ?

Any items ordered incorrectly or no longer required upto 1 month old may be returned to Leisure Spares (unused and in suitable packaging) for a credit less 20% restocking fee. Except items that are made purely to order with the manufacturer and have individual specifications (windows, blinds etc).

How do I open a trade account ?

Please contact Leisure Spares and an account application form will be sent to you. A minimum purchase of 100 per year is required to keep account active and our terms are strictly 30 days EOM

I do not have a trade account, how can I pay ?

This is no problem, please call 01423 320009 with credit card details, or alternatively you can pay by cheque, payable to Leisure Spares Ltd (goods will be despatched when cheque has been received). Please call us for prices and availability first.

Hours of business

Monday to Thursday 9:00am to 5:00pm, Friday 9:00am to 4:00pm

Full products
Can I obtain full products ?

Leisure Spares can obtain the full range of Dometic group products (Dometic, Seitz, Cramer, Smev, Waeco etc). We also sell some Spinflo Hobs.

Please see our "full products" sections under the Dometic and Spinflo sections of our website.